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is "support team" on vacation?

By Leonidas  ·  2019-12-11  ·  10 posts
Leonidas 2019-12-11 15:51 #0
Been trying to contact [email protected]  for the past 3 days and no answer. already tried spam box and all, @Kyronix @Mesanna @Bleak .  Why is so hard to get in touch or get things done.
JollyJade 2019-12-11 16:28 #1
Leonidas said:
Been trying to contact support@ ultimaonline.com  for the past 3 days and no answer. already tried spam box and all, @ Kyronix @ Mesanna @ Bleak .  Why is so hard to get in touch or get things done.
What were you trying to ask?

If it's within the scope of the current Test Center content, you get an response within a couple hours usually.

Devs been posting here as recent as today. So for sure not on vacation.
Leonidas 2019-12-11 17:36 #2
trying to fix some accounts and ask them to unlink some of my master and there is no answer from them.
Pawain 2019-12-11 22:02 #3
PM @AtlanticRealtor here.  Just tell him specifically what you want to do.  He can help you with things that do not need higher assistance.  And tell you which things do.
TimSt 2019-12-12 00:40 #4
When I was having account problems I contacted Mesanna at [email protected].  She got the ball rolling with the support team.
JollyJade 2019-12-13 09:54 #5
Pawain said:
PM @ AtlanticRealtor here.  Just tell him specifically what you want to do.  He can help you with things that do not need higher assistance.  And tell you which things do.
In case you dont like your old account, he can also sell you houses accounts and all sorts of IDOC loot for cash 🙂
Fortis 2019-12-13 10:27 #6
lol
AtlanticRealtor 2019-12-13 14:25 #7
@Pawain ty.
He did contact me and i pointed the direction on what to do and how and he got all fixed.
KHAN 2019-12-13 16:56 #8
JollyJade said:
Pawain said:
PM @ AtlanticRealtor here.  Just tell him specifically what you want to do.  He can help you with things that do not need higher assistance.  And tell you which things do.
In case you dont like your old account, he can also sell you houses accounts and all sorts of IDOC loot for cash 🙂
Comment of the day. Very sad that for "whatever" reason it is apparently allowed, without consequences, for "certain" people. A true statement none the less!
Rorschach 2019-12-13 23:27 #9
This thread is closed.

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